Privacy policy.

Effective Date: 21 October 2025
Last Updated: 21 October 2025

1. Purpose

This Privacy Policy explains how No Filter Cosmetics Clinic (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website or Services, you consent to the practices described in this Policy.

2. Personal Information We Collect

We may collect the following types of information:

  • Personal details: your name, date of birth, contact number, and email address.

  • Booking information: appointment dates, services booked, payment details.

  • Health information: pre-treatment forms, medical history, allergies, and other information required for safe treatment.

  • Website and marketing data: IP address, browser type, usage analytics, and marketing preferences.

We collect this information directly from you via our website forms, booking system, consent forms, or when you contact us.

3. Use of Personal Information

We use your information to:

  • Manage bookings, appointments, and payments.

  • Assess treatment suitability and deliver safe, effective services.

  • Communicate with you about your appointments and aftercare.

  • Send updates, marketing communications, or promotional offers (where consent is given).

  • Improve our Website, services, and client experience.

  • Comply with legal and regulatory obligations.

4. Disclosure of Personal Information

We may share personal information with:

  • Service providers such as payment processors (PayPal, Stripe) and booking platforms (Square).

  • Technology partners (e.g. Squarespace, Wix, Google Analytics, Meta Pixel) for website analytics and marketing.

  • Health professionals where necessary for your ongoing care.

  • Government or regulatory authorities as required by law.

We take reasonable steps to ensure that all third parties handle your information securely and in accordance with applicable privacy laws.

5. Storage and Security

We store personal information securely using password-protected systems and encrypted databases.
Only authorised staff members have access to personal or health information.
We retain information only for as long as necessary to provide services and comply with legal requirements.

6. Cookies and Website Analytics

Our Website uses cookies and tracking technologies (including Google Analytics and Meta Pixel) to collect anonymous traffic data and improve user experience.
You can disable cookies through your browser settings, though this may affect Website functionality.

7. Marketing Communications

You may opt-in to receive marketing emails or updates from us.
You can unsubscribe at any time by following the link in the email or contacting us directly at nofiltercosmeticsclinic@outlook.com.

8. Access and Correction

You may request access to, or correction of, your personal information by contacting us.
We will respond to all requests within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).

9. Overseas Disclosure

We do not routinely disclose personal information overseas. However, third-party service providers (e.g. Stripe, Google, Meta) may store data on servers located outside Australia.
By using our Website and Services, you consent to such disclosures.

10. Health Information

Health and medical information is collected and stored in compliance with the Health Records and Information Privacy Act 2002 (WA) and applicable professional confidentiality obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be available on our Website with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

No Filter Cosmetics Clinic
nofiltercosmeticsclinic@outlook.com
Western Lymphatics, 7/3 Goddard Steret Rockingham WA 6168 Australia
https://www.nofiltercosmetics.com.au